If you see an X, follow the on-screen instructions to resolve the issue. If you see an exclamation point, the test failed and required user action, but the step was skipped.If you see a wrench, HP Print and Scan Doctor found an issue and repaired it.

If you see a checkmark, the printer passed the test. Review the list of test results, and then resolve any issues found. The software can resolve many printer issues. If you are prompted to install the printer software,įollow the on-screen instructions. Click either Fix Printing or Fix Scanning. If your printer is not listed or a connection problem is detected, click My product is not listed or select your connection type, follow the on-screen instructions, and then click Retry.

Select your printer in the list, and then click Next. HP Print and Scan Doctor (formerly HP Scan Diagnostic Utility) is a free tool for Windows to help resolve printing and scanning problems. On the Welcome screen, click Start to view a list of available printers. Make sure your printer is turned on and connected to the computer.ĭownload HP Print and Scan Doctor, and then follow the on-screen prompts to install and open the tool. Recommended to you Service Manual Printer HP Laserjet 1200 pdfĭownload HP Print and Scan Doctor 5.1 for Windows (10.6 Mb) Brother HL-L2350DW The best monochrome laser printer More HP OfficeJet Pro 9025e. Download and run HP Print and Scan Doctor to quickly and automatically perform several troubleshooting tasks. You may want to skip this if your home or small business needs to scan. HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing and scanning problems.

Hp printer and scan doctor